About CIQA
In accordance with Regulation 10 of the UGC (Open and Distance Learning Programmes and Online Programmes) Regulations, 2020, P P Savani University has established the Centre for Internal Quality Assurance (CIQA) under the administrative control of the Centre for Distance and Online Education (CDOE).
CIQA is dedicated to ensuring quality assurance in the planning, implementation, monitoring, evaluation, and reporting of Online (OL) and Open & Distance Learning (ODL) programmes offered by the University.
Vision & Mission
Vision
To foster excellence in distance and online education through systematic quality assurance practices that ensure learner-centric, accessible, and technology-enabled learning.
Mission
- To develop and apply quality benchmarks in the delivery of OL and ODL programmes.
- To monitor academic and administrative activities to meet UGC-DEB guidelines.
- To promote a culture of continuous improvement and innovation in teaching-learning processes.
- To ensure the integrity, transparency, and accountability of the OL & ODL system.
Composition of CIQA Committee
| Role in CIQA | Designation | Name of Member | Affiliation |
|---|---|---|---|
| Chairperson | Provost | Dr. Parag Sanghani | P P Savani University |
| Member | Registrar | Dr. Sateesh Biradar | P P Savani University |
| Member Secretary | Director - CDOE | Dr. Jainish Bhagat | Centre for Distance and Online Education (CDOE) |
| Member | Academics - Management | Dr. Tejal Patel | Centre for Distance and Online Education (CDOE) |
| Member | Academics - Computer Application | Ms. Tasneem Kagzi | Centre for Distance and Online Education (CDOE) |
| Member | Controller of Examinations | Dr. Hiren Patel | Examination Section, P P Savani University |
| Member | Head - IT | Mr. Gaurang Mehta | IT Department, P P Savani University |
| Member (External) | External Expert in Quality Assurance | Dr. Manish Sidhdhpuria | VNSGU, Surat |
| Member (External) | Industry Representative | Mr. Uday Shankar | SAS India Pvt. Ltd. |
Functions of CIQA
As per UGC guidelines, CIQA performs the following functions:
- Develop a comprehensive quality assurance framework for OL and ODL programmes.
- Prepare annual self-assessment reports and submit them to the University and UGC-DEB.
- Ensure regular feedback from learners, faculty, and other stakeholders.
- Conduct periodic internal academic audits and process reviews.
- Monitor learner support services, LMS functionality, counseling mechanisms, and grievance redressal.
- Maintain records of learning outcomes, assessment practices, and learner performance.
- Promote capacity-building programmes for faculty involved in OL & ODL delivery.
- Facilitate training in instructional design, content development, and technological tools.
Quality Assurance Framework
| Component | Activity |
|---|---|
| Academic Planning | Curriculum review, programme learning outcomes, instructional design |
| Content Development | SLM preparation, multimedia integration, e-content validation |
| LMS Integration | Course uploading, real-time tracking, and interactivity |
| Learner Support | Counselling, helpdesk, grievance redressal |
| Assessment & Evaluation | Online exams, proctoring, and continuous evaluation |
| Faculty Training | Workshops, digital teaching certifications |
| Feedback System | Structured feedback from learners, alumni, and faculty |
| Internal Review | Semester-wise audit of programme implementation |
| External Audit | Third-party evaluation of OL/ODL delivery mechanisms |
Standard Operating Procedures (SOPs)
CIQA has established SOPs for:
- Development and approval of SLM/e-content
- Scheduling and monitoring of OL/ODL classes
- Grievance redressal and counselling services
- Examination and evaluation processes
- LMS data security and performance audit
Meetings & Reporting
- CIQA meets at least once every quarter.
- The committee submits an Annual Quality Assurance Report (AQAR) to the University authorities and UGC-DEB by July 31 of every year.
- Minutes of meetings are documented and made available on the University website.
CIQA Downloads & Regulatory Notifications
Contact Information
Office
Centre for Internal Quality Assurance (CIQA), CDOE Office, P P Savani University
Address
NH 48, GETCO, Near Biltech, Village: Dhamdod, Kosamba, Ta.: Mangrol, Dist. Surat - 394125